At Cow Ka Desi Ghee, your privacy is extremely important to us. We respect your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Information – Name, email address, phone number, billing/shipping address.
- Order Information – Products purchased, payment details, transaction history.
- Technical Information – IP address, browser type, device details, operating system.
- Cookies & Tracking Data – Data collected through cookies to improve your browsing experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to queries.
- To send order confirmations, shipping updates, and invoices.
- To improve our website, products, and services.
- To send promotional offers, discounts, and updates (only if you opt-in).
- To ensure fraud prevention and security.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
- Delivery Partners – For order delivery and pickup.
- Payment Gateways – For secure payment processing.
- Service Providers – For website hosting, analytics, and technical support.
- Legal Authorities – If required by law, regulation, or court order.
4. Cookies Policy
Our website uses cookies to:
- Remember your preferences (like cart items).
- Provide a better shopping experience.
- Track website performance and improve functionality.
You can choose to disable cookies in your browser, but certain features of the website may not function properly without them.
5. Data Security
We take strong security measures to protect your personal information:
- Encrypted payment gateways for safe transactions.
- Secure servers and firewalls to protect stored data.
- Restricted access to personal data within our team.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal requirements).
- Opt-out of marketing and promotional emails.
To exercise these rights, please contact us at [Your Email ID].
7. Third-Party Links
Our website may contain links to third-party websites (such as payment providers or partners). We are not responsible for the privacy practices or content of those websites. We recommend you review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will always be posted on this page with the effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: support@cowkadesighee.in
📞 Phone/WhatsApp: +91-9034067738
🌐 Website: https://www.cowkadesighee.in
📌 Effective Date: [Insert Date]
At Cow Ka Desi Ghee, we are committed to protecting your privacy and ensuring that your online shopping experience is safe, secure, and enjoyable.
